Work

What I build — and the outcomes it produces

A practitioner's depth across applied AI, automation, and healthcare interoperability, evidenced by documented engagements with measurable results.

01

HL7 v2 & FHIR Interfaces

Interface design, build, testing and go-live across clinical, operational and vendor-facing systems — 250+ delivered.

  • HL7 v2.x · ADT, ORU, ORM, SIU, DFT
  • FHIR R4 · SMART on FHIR · OAuth2
  • C-CDA
02

Epic Bridges

Certified Epic Bridges work: building and validating interfaces, and carrying migrations through to a clean go-live.

  • Epic Bridges (certified)
  • Data Courier
  • Migrations & go-live readiness
03

Interface Engines

Multi-engine interface logic — routing, transformation and monitoring on the engines health systems actually run.

  • InterSystems IRIS / HealthShare
  • Cloverleaf · Rhapsody
  • Mirth Connect · Corepoint
04

Lab & Imaging Interfaces

Lab networks and imaging systems wired into the record: orders out, results back, images where clinicians need them.

  • Lab orders & results
  • DICOM · PACS / RIS
  • Cloud imaging migrations
05

Healthcare Data

Clinical and operational data modeled, moved and made queryable — millions of rows across AWS and self-hosted infrastructure.

  • SQL · Python
  • AWS data platforms
  • Data modeling & pipelines
06

AI on Clinical Data

Applied AI and automation built on top of the integrations — escalations, summaries and operational intelligence that run in production.

  • Agentic automation
  • Decision support
  • n8n · Workato orchestration

Case Studies

Outcomes, evidenced

Selected engagements drawn directly from documented experience — challenge, approach, what was implemented, and the measurable outcome. No invented clients, quotes, or metrics.

Case 01

Epic Migration Program

Enterprise EHR · specialty healthcare

Challenge

A high-volume specialty healthcare organization needed to own enterprise Epic interoperability and migration end-to-end — across Epic Bridges, Data Courier, FHIR, and OAuth — while protecting patient-identity integrity through the transition.

Approach

Took full ownership of the migration and interoperability workstreams from planning through go-live, treating patient identity and interface discipline as the make-or-break factors rather than the cutover date.

Measurable outcome

Delivered production go-live with downstream data integrity protected: identity conflicts resolved through EMPI reconciliation, and external interfaces accepted reliably across vendors.

Executive takeaway

Migrations succeed or fail on identity and interface discipline — not on the cutover date. Get those right and the go-live is a non-event.

Case 02

Contact Center Intelligence Initiative

Multi-site specialty healthcare

Challenge

A 10+ year call-center operation handling 1.2M calls a year had no data layer to govern AI agents, telephony, QA, and vendor performance — leaving spend and outcomes effectively unmeasured.

Approach

Built an executive-grade intelligence and contract-leverage reporting layer that benchmarks vendors against each other and against the business, not against the demo.

Measurable outcome

Surfaced underutilization and misunderstood intent, validated vendor claims, and supported pricing reductions through data-backed usage reports — turning a cost center into a governed, measurable operation.

Executive takeaway

AI in the contact center only pays when it is measured against the business. Instrument first; the savings and accountability follow.

Case 03

Healthcare Integration Architecture

Healthcare interoperability · incl. U.S. federal ecosystems

Challenge

Hybrid EHR ecosystems needed reliable, standards-compliant HL7 and FHIR exchange across Epic, Cerner, and Meditech — with documentation rigorous enough for federal healthcare integration teams.

Approach

Architected interoperability frameworks and multi-engine interface logic, paired with control documentation detailed enough to guide implementation at federal scale.

Measurable outcome

Delivered 250+ interfaces and 15+ large-scale HIE programs at 95% client satisfaction, while reducing post-deployment defects by 30% through code review and disciplined testing.

Executive takeaway

Interoperability is an architecture problem, not a connector problem. Frameworks and documentation are what make it scale.

Case 04

AI Advisory & Automation

Applied AI · time-critical clinical & operational workflows

Challenge

High-latency, manual clinical and operational workflows needed event-driven automation and applied AI — focused where delay is genuinely expensive.

Approach

Designed automation pipelines and applied-AI solutions on observable infrastructure, prioritizing the moments where latency or missed signal carries real cost.

Measurable outcome

Reduced response time in critical stroke cases through automated escalation, and gave leadership data-driven governance over a 1.2M-call operation — automation aimed where it changes outcomes.

Executive takeaway

Automation's ROI shows up where latency is expensive. Escalate the right signal at the right moment and the rest is housekeeping.

Full case studies with implementation detail

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