AI & Voice
Switchboard
Real-time inbound voice agent that takes action.
Scoped in 1 day · delivered in 7 · 28 days of production support · 7 seats / release
What it does
Switchboard answers your phone line with a real-time voice agent that listens, speaks, and actually does things mid-call. It can look up an order, book a slot, update a record, or hand off to a person, all while holding a natural back-and-forth conversation.
Calls run on a streaming speech loop so the caller hears a reply in roughly a second rather than waiting through dead air. Every action the agent takes is logged with a transcript, so you can see exactly what it said and did on each call.
Expect natural handling of straightforward requests and clean escalation on the hard ones. Containment usually lands somewhere in the 40 to 70 percent range depending on how messy your call mix is, and the agent is tuned to transfer early rather than guess.
How it embeds
The flow, end to end.
Inbound call
caller dials your existing phone number
Speech in
live audio streamed and transcribed in real time
Agent
decides, answers, and calls tools mid-conversation
Actions
looks up or updates records in your CRM
Handoff
warm transfer to a live agent when needed
Log
transcript and actions stored for review
Sample connectors
Configure
Priced on what it costs to run.
Move the slider to your real volume. You see the estimated infrastructure cost itemized, our flat fee on top, and the one-time setup — no markup hidden in a per-seat license.
Configure your volume
Infrastructure (estimated)
$4,750 one-time setup — configuration, testing, documentation & go-live support.
7 seats per release · cancel anytime · no lock-in
Ask the specialist
Anything about this automation.
Ask anything about this automation — how it connects, what it costs to run, where it fits.
Schedule a demo
See it running in your environment.
30 minutes. We walk a live configuration against your actual systems. You leave with a scoped plan and a fixed quote.