Cadence

Cadence places natural-sounding reminder calls ahead of each visit, confirms or reschedules in the patient's own words, and writes the result straight back to your EHR over FHIR R4. It reads upcoming appointments, dials at sensible local hours, and hands voicemail a clean fallback message rather than hanging up.

Each call runs as a short scripted conversation: confirm identity, state the appointment, capture confirm, cancel, or reschedule, then update the appointment resource so your front desk sees the outcome without rekeying anything. Patients who ask for a human are routed to staff instead of being trapped in a loop.

Expect confirmation rates to climb meaningfully over manual outreach, and no-show reduction typically lands somewhere in the low-to-mid double digits depending on your panel and lead time. Results track call timing and phone-number hygiene more than anything else, and Cadence surfaces both.